Intertec systems - senior technical support engineer - itil framework
IndoreIntertec Systems
...network, infra and end users issues. Certification : ITIL.Job Description : Responsibilities :- Attend to all communications to IT Helpdesk (phone, email, Self Service, chat, walk-in).- Manager the Team of 5-6 members and prepare Monthly shift roaster.- Apply quality checks and manage SD queue.- Responsible for [...]
Category Customer Services & Call Centre
30+ days ago in Hirist