Technical support trainee - fresher
Navi MumbaiRigved Infotech Private Limited
...and login problems 4. Escalate unresolved issues to L2/L3 teams with proper documentation 5. Ensure timely responses as per SLA 6. Maintain accurate ticket updates and closure notes 7. Coordinate with internal teams for faster resolution 8. Follow standard operating procedures (SOPs)Who can apply: Only those [...]
Category Customer Services & Call Centre