E-commerce customer support specialist
MumbaiShila Art Packaging
...customer issues and order discrepancies. 3. Process returns, refunds, and exchanges. 4. Collaborate with shipping and logistics teams. 5. Update customer information and order details in the CRM system. 6. Provide product information and guidance to customers. 7. Escalate complex customer issues to appropriate departments. 8. [...]
Category Customer Services & Call Centre