Metro ag - itsm process expert
PuneMETRO Business Solution Center
...ITSM to a more data-informed, insight-driven approach.This includes refining KPIs, exploring strategic analytics, and leveraging AI features for pattern detection and predictability in ITSM practices over the medium to long term.Your Responsibilities :- Developing, enhancing, and introducing ITSM processes such as Incident [...]
Category Customer Services & Call Centre