Problem manager - fresher
MaharashtraHCLTech
...By Updating And Managing Documentation, And Conduct Training Sessions For Freshers And Coaching For Analysts On Servicenow Functionalities.4. Resolve Service Requests And Incidents Independently Within Agreed Slas, Utilizing Servicenow Tools To Track And Manage Ticket Volume And Resolution Times.5. Ensure A Positive Customer [...]
Category IT & Telecommunications