Custom software engineer
MumbaiAccenture
...relevant teams — data engineering, platform, and business users — regarding job status, delays, and incidents. - Escalate issues to Level 2/Level 3 support as per escalation matrix when beyond scope of L1/L2 handling. - Document incidents and maintain detailed logs of investigations, resolutions, and preventive actions. - [...]
Job Type: Full-time
Category IT & Telecommunications