Metro ag - itsm process expert
PuneMETRO Business Solution Center
...ITSM practices over the medium to long term.Your Responsibilities :- Developing, enhancing, and introducing ITSM processes such as Incident Management, Problem Management, and Service Request Fulfilment;- Providing consulting and support for colleagues on IM/PM/SR processes, including embedding them into technical solutions;- [...]
Category Customer Services & Call Centre