Team leader call center
MizoramVision India Services Pvt. Ltd
...the campaign to the agents and stop the agents from Calling 6. Check hourly agent performance 7. Call Audit with feedback (verbally explain) 8. MIS report read (WDR, APR, CAR) 9. Discovering the training needs and providing Coaching as necessary. 10. Listening to team members’ feedback and [...]
Category IT & Telecommunications
19 days ago in Labor24