Team leader call center
MizoramVision India Services Pvt. Ltd
...agent performance 7. Call Audit with feedback (verbally explain) 8. MIS report read (WDR, APR, CAR) 9. Discovering the training needs and providing Coaching as necessary. 10. Listening to team members’ feedback and resolving any issues or conflicts. 11. Should be able to handle all the activities at the Call Center Level. 12. [...]
Category IT & Telecommunications
21 days ago in Labor24