Technical support trainee - fresher
Navi MumbaiRigved Infotech Private Limited
...ticketing system 2. Log, track, and resolve IT/service-related issues 3. Assist users with basic system, software, and login problems 4. Escalate unresolved issues to L2/L3 teams with proper documentation 5. Ensure timely responses as per SLA 6. Maintain accurate ticket updates and closure notes 7. Coordinate [...]
Category Customer Services & Call Centre