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      Agent jobs in Mumbai 291 -300 of 489 (0.002s)

      Delivery operations team lead-voice

      MumbaiAccenture

      ...on both customer and agent experience, as well as contact center performance.What are we looking for? •Written and verbal communication •Thought leadership •Strong analytical skills •Ability to perform under pressure •Ability to manage multiple stakeholders Roles and Responsibilities: •In this role you are required [...]

      Job Type: Full-time
      Category Management & Consulting

      30+ days ago in Accenture

      Inbound sales representative analyst - voice

      MumbaiAccenture

      ...on both customer and agent experience, as well as contact center performance.What are we looking for? •Ability to perform under pressure •Adaptable and flexible •Problem-solving skills •Agility for quick learning •Ability to work well in a team Roles and Responsibilities: •In this role you are required to do [...]

      Job Type: Full-time
      Category Sales

      30+ days ago in Accenture

      Service delivery operations team lead- voice

      MumbaiAccenture

      ...on both customer and agent experience, as well as contact center performance.What are we looking for? •Ability to perform under pressure •Adaptable and flexible •Problem-solving skills •Agility for quick learning •Ability to work well in a team Roles and Responsibilities: •In this role you are required to do [...]

      Job Type: Full-time
      Category Management & Consulting

      30+ days ago in Accenture

      Inbound sales representative analyst - voice

      MumbaiAccenture

      ...on both customer and agent experience, as well as contact center performance.What are we looking for? •Ability to perform under pressure •Adaptable and flexible •Problem-solving skills •Agility for quick learning •Ability to work well in a team Roles and Responsibilities: •In this role you are required to do [...]

      Job Type: Full-time
      Category Sales

      30+ days ago in Accenture

      Service delivery operations team lead- voice

      MumbaiAccenture

      ...on both customer and agent experience, as well as contact center performance.What are we looking for? •Ability to perform under pressure •Adaptable and flexible •Problem-solving skills •Agility for quick learning •Ability to work well in a team Roles and Responsibilities: •In this role you are required to do [...]

      Job Type: Full-time
      Category Management & Consulting

      30+ days ago in Accenture

      Instructor senior analyst-voice

      Navi MumbaiAccenture

      ...of our customer support agents. The Communications Coach will be responsible for training agents to effectively handle customer interactions across multiple channels—chat, email, and voice. This role involves designing and delivering impactful training programs, creating tailored curriculum and training [...]

      Job Type: Full-time
      Category Education, Training, & Library

      30+ days ago in Accenture

      Trust & safety new associate

      Navi MumbaiAccenture

      ...collective well-being. As an Agent, you are responsible to • Review content- user profiles, videos, texts, images etc • Investigate and apply client policies • Escalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureWhat are we [...]

      Job Type: Full-time
      Category Management & Consulting

      30+ days ago in Accenture

      Instructor senior analyst-voice

      Navi MumbaiAccenture

      ...of our customer support agents. The Communications Coach will be responsible for training agents to effectively handle customer interactions across multiple channels—chat, email, and voice. This role involves designing and delivering impactful training programs, creating tailored curriculum and training [...]

      Job Type: Full-time
      Category Education, Training, & Library

      30+ days ago in Accenture

      Trust & safety new associate

      Navi MumbaiAccenture

      ...collective well-being. As an Agent, you are responsible to • Review content- user profiles, videos, texts, images etc • Investigate and apply client policies • Escalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureWhat are we [...]

      Job Type: Full-time
      Category Management & Consulting

      30+ days ago in Accenture

      Workforce services associate

      Navi MumbaiAccenture

      ...performance management based on agent availability, forecast call volume, and revenue targets. An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource [...]

      Job Type: Full-time
      Category Office & Administration

      30+ days ago in Accenture
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