Service delivery manager
MumbaiIntertec Softwares Pvt Ltd
...RTP), IVR flows, call routingAPI integrations and CRM integrationsWindows / Linux Servers, Hyper-Converged InfrastructureITOM / EPM / Monitoring toolsSecurity and Backup solutions Ability to handle L2/L3 troubleshooting and complex production issues Experience supporting Telco, Contact Center, and BPO/NOC environments Good [...]
Category Management & Consulting