Service delivery manager
MumbaiIntertec Softwares Pvt Ltd
.../ CPaaS / CCaaS architecturesCloud Contact Centers & Omni-Channel platformsVoIP protocols (SIP, RTP), IVR flows, call routingAPI integrations and CRM integrationsWindows / Linux Servers, Hyper-Converged InfrastructureITOM / EPM / Monitoring toolsSecurity and Backup solutions Ability to handle L2/L3 troubleshooting and complex [...]
Category Management & Consulting