Technical service desk engineer
Navi Mumbaie-Stone Information Technology Private Limited
...knowledgeable resources.- Maintaining a centralized knowledge base powered by ServiceNow to minimize non-productive time for end users 1, 2.Proactive Monitoring :- Deploying End User Computing Analytics (EUCA) to monitor device performance and interactions in real-time.- Collecting over 800 parameters related to device [...]
Category IT & Telecommunications