Reservation manager - fairmont mumbai & roswyn, a morgans originals hotel
MumbaiAccor
...the guests and the confidentiality of the information is respected. To act as representative of the Management when dealing with guest complaints or if a member of the reservation team is facing difficulties that she/he cannot solve on her/his own To manage any guest complaint in a professional manner, by owning it, resolving [...]
Job Type: Full-time
Category Management & Consulting