Data science & ai leader
Mumbaitalentgen advisory LLP
...call routing, AHT reduction, CSAT improvement, and churn prediction.- Build and scale a high-performing team of data scientists, NLP engineers, and ML engineers.- Oversee model deployment, MLOps, monitoring, and continuous improvement in production environments.- Drive adoption of GenAI / LLM-based solutions for summarization, [...]
Category Customer Services & Call Centre
30+ days ago in Hirist