Csa Jobs in Mumbai, India

Product manager - mobile app

Mumbai/MumbaiTalent Socio

...DAU/MAU, feature adoption, retention, CSAT, ticket resolution times- Payment completion rates and engagement depth- Use insights to prioritize improvements and experimentsRequirements :- 4-6 years of experience in product management, preferably in consumer apps, SaaS platforms, CX, fintech, marketplaces, or engagement-led [...]

Category Management & Consulting

12 days ago in Hirist

Kpmg - servicenow grc developer

Delhi NCR/Bangalore/Mumbai/Kolkata/AhmedabadKPMG Assurance and Consulting Services LLP

...BCM- ServiceNow System Admin (CSA)- ServiceNow Certified Application Developer or other relevant certifications.- Experience with Agile development methodologies.- Familiarity with other ServiceNow modules (e.g., ITSM, SecOps, or ITOM). (ref:hirist.tech) [...]

Category IT & Telecommunications

14 days ago in Hirist

Data science & ai leader

Mumbaitalentgen advisory LLP

...call routing, AHT reduction, CSAT improvement, and churn prediction.- Build and scale a high-performing team of data scientists, NLP engineers, and ML engineers.- Oversee model deployment, MLOps, monitoring, and continuous improvement in production environments.- Drive adoption of GenAI / LLM-based solutions for summarization, [...]

Category Customer Services & Call Centre

30+ days ago in Hirist

L1 service desk engineer

Navi Mumbaie-Stone Information Technology Private Limited

...resolution timesSLA adherenceCustomer satisfaction (CSAT) scoresRoot cause analysis (RCA) for major incidents.- Provide insights on incident trends and identify opportunities for shift left and automation.User Training and Communication :- Provide onboarding training to users on ServiceDesk processes and self-help options.- [...]

Category IT & Telecommunications

30+ days ago in Hirist

Senior data scientist - artificial intelligence/machine learning

Mumbaitalentgen advisory LLP

...call patterns, customer behavior, CSAT drivers, and agent performance.- Work with structured and unstructured data including call transcripts, audio data, customer interaction logs, and CRM data.- Develop algorithms for intent recognition, sentiment analysis, topic modeling, and conversation summarization.- Collaborate with [...]

Category Engineering & Architecture

30+ days ago in Hirist

Servicenow grc developer - implementation & integration

Mumbai/Bangalore/Kolkata/Noida/AhmedabadContactx

...BCM- ServiceNow System Admin (CSA)- ServiceNow Certified Application Developer or other relevant certifications.- Experience with Agile development methodologies.- Familiarity with other ServiceNow modules (e.g., ITSM, SecOps, or ITOM). (ref:hirist.tech) [...]

Category IT & Telecommunications

30+ days ago in Hirist

Service manager - servicenow development

MumbaiElementSkill

...multitasking skills.- ServiceNow certifications (CSA, CIS, etc.) preferred.- ITIL v3/v4 certification is an advantage.- Comfortable working in a global virtual team.- Willingness to travel when required. (ref:hirist.tech) [...]

Category Customer Services & Call Centre

30+ days ago in Hirist

Csa jobs in Mumbai 1 -7 of 7 (0.000s)

Product manager - mobile app

Kpmg - servicenow grc developer

Data science & ai leader

L1 service desk engineer

Senior data scientist - artificial intelligence/machine learning

Servicenow grc developer - implementation & integration

Service manager - servicenow development

Related Jobs

Csa jobs in Mumbai 1 -7 of 7 (0.000s)

Product manager - mobile app

Kpmg - servicenow grc developer

Data science & ai leader

L1 service desk engineer

Senior data scientist - artificial intelligence/machine learning

Servicenow grc developer - implementation & integration

Service manager - servicenow development

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