E-commerce customer support specialist
MumbaiShila Art Packaging
About the job:Key Responsibilities: 1. Respond to customer inquiries via email, chat, and phone. 2. Resolve customer issues and order discrepancies. 3. Process returns, refunds, and exchanges. 4. Collaborate with shipping and logistics teams. 5. Update customer information and order details in the CRM system. 6. Provide product information and [...]
Category Customer Services & Call Centre