Instructor senior analyst-voice
Navi MumbaiAccenture
...agents how to use appropriate pitch, tone, and volume to convey empathy and professionalism. • Clarity and Articulation: Focus on clear pronunciation, avoiding filler words, and maintaining a steady pace. • Active Listening: Train agents to listen attentively, acknowledge customer concerns, and respond [...]
Job Type: Full-time
Category Education, Training, & Library