Instructor senior analyst-voice
Navi MumbaiAccenture
...interactions simultaneously without compromising quality. • Use of Templates: Guide agents on effectively using pre-approved templates while personalizing responses to meet customer needs. • Email Communication: Structuring Emails: Train agents to organize emails with a clear introduction, body, and conclusion. • Grammar [...]
Job Type: Full-time
Category Education, Training, & Library
30+ days ago in Accenture