Customer contact comms senior analyst-voice
Navi MumbaiAccenture
...complex complaints, escalations, and sensitive consumer cases for a timely resolution • Review team and individual performance data, identify trends, and drive continuous improvement • Prepare and present daily/weekly/monthly performance reports • Create concise and impactful operational briefing decks for stakeholder [...]
Job Type: Full-time
Category Customer Services & Call Centre
30+ days ago in Accenture