Jobs at Accenture - Agent vapi jobs in Mumbai

Service delivery operations team lead- voice

MumbaiAccenture

...on both customer and agent experience, as well as contact center performance.What are we looking for? •Ability to perform under pressure •Adaptable and flexible •Problem-solving skills •Agility for quick learning •Ability to work well in a team Roles and Responsibilities: •In this role you are required to do [...]

Job Type: Full-time
Category Management & Consulting

30+ days ago in Accenture

Instructor senior analyst-voice

Navi MumbaiAccenture

...of our customer support agents. The Communications Coach will be responsible for training agents to effectively handle customer interactions across multiple channels—chat, email, and voice. This role involves designing and delivering impactful training programs, creating tailored curriculum and training [...]

Job Type: Full-time
Category Education, Training, & Library

30+ days ago in Accenture

Trust & safety new associate

Navi MumbaiAccenture

...collective well-being. As an Agent, you are responsible to • Review content- user profiles, videos, texts, images etc • Investigate and apply client policies • Escalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureWhat are we [...]

Job Type: Full-time
Category Management & Consulting

30+ days ago in Accenture

Instructor senior analyst-voice

Navi MumbaiAccenture

...of our customer support agents. The Communications Coach will be responsible for training agents to effectively handle customer interactions across multiple channels—chat, email, and voice. This role involves designing and delivering impactful training programs, creating tailored curriculum and training [...]

Job Type: Full-time
Category Education, Training, & Library

30+ days ago in Accenture

Trust & safety new associate

Navi MumbaiAccenture

...collective well-being. As an Agent, you are responsible to • Review content- user profiles, videos, texts, images etc • Investigate and apply client policies • Escalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureWhat are we [...]

Job Type: Full-time
Category Management & Consulting

30+ days ago in Accenture

Workforce services associate

Navi MumbaiAccenture

...performance management based on agent availability, forecast call volume, and revenue targets. An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource [...]

Job Type: Full-time
Category Office & Administration

30+ days ago in Accenture

Integration architect

MumbaiAccenture

...solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation. As an Integration Architect, you will architect an end-to-end integration solution. Drive client discussions to define the integration requirements and translate the business requirements to the technology [...]

Job Type: Full-time
Category Education, Training, & Library

30+ days ago in Accenture

Integration architect

MumbaiAccenture

...solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation. As an Integration Architect, you will architect an end-to-end integration solution. Drive client discussions to define the integration requirements and translate the business requirements to the technology [...]

Job Type: Full-time
Category Education, Training, & Library

30+ days ago in Accenture

Workforce services senior analyst

MumbaiAccenture

...performance management based on agent availability, forecast call volume, and revenue targets.An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Customer contact comms analyst-voice

Navi MumbaiAccenture

...SAP and Salesforce, the Agent will demonstrate strong communication, empathy, and problem-solving skills while maintaining accuracy and attention to detail.What are we looking for? Reports to Team Lead / Supervisor Number of Direct Reports 0 Core Relationships Internal – Team Lead, Quality & Training Team, Marketing & Supply [...]

Job Type: Full-time
Category Office & Administration

30+ days ago in Accenture

Agent vapi jobs in Mumbai at Accenture 171 -180 of 356 (0.002s)

Service delivery operations team lead- voice

Instructor senior analyst-voice

Trust & safety new associate

Instructor senior analyst-voice

Trust & safety new associate

Workforce services associate

Integration architect

Integration architect

Workforce services senior analyst

Customer contact comms analyst-voice

Related Jobs

Agent vapi jobs in Mumbai at Accenture 171 -180 of 356 (0.002s)

Service delivery operations team lead- voice

Instructor senior analyst-voice

Trust & safety new associate

Instructor senior analyst-voice

Trust & safety new associate

Workforce services associate

Integration architect

Integration architect

Workforce services senior analyst

Customer contact comms analyst-voice

Get the latest job by email