Service desk management - fresher
Navi MumbaiJio
...Academics Record) BE / BSC Computer science will be preferred Role Responsibilities: Handle IT support requests through phone, chat, and email. Monitor support queues and ensure tickets are handled within defined SLAs. Troubleshoot and resolve basic technical issues remotely by guiding users or taking remote access. Escalate [...]
Category Education, Training, & Library
30+ days ago in Internshala