It hardware vapi jobs in Mumbai at Jio 1 -3 of 3 (0.000s)

Service desk management - fresher

Navi MumbaiJio

...will be preferred Role Responsibilities: Handle IT support requests through phone, chat, and email. Monitor support queues and ensure tickets are handled within defined SLAs. Troubleshoot and resolve basic technical issues remotely by guiding users or taking remote access. [...]

Category Education, Training, & Library

Call coordinator - fresher

Navi MumbaiJio

About the job:Job Accountabilities Call Management - Answer and professionally manage all incoming calls related to IT issues or service requests. Ticket Logging & Accuracy: Log all calls and requests meticulously into the ticketing system, ensuring all information (user details, issue description, [...]

Category Office & Administration

Remote support

Navi MumbaiJio

About the job:Job Accountabilities First level support to end users based on Knowledge base available Provide desktop and Laptop support. Basic installation and uninstallation of all desktop applications Handling ITSM Tool and allocating the tickets to the right resolver group Providing Support for MAC & Windows [...]