Senior support analyst
New DelhiBNP Paribas
...be out of the box.• Handling ITIL Methodologies like Change, Incident, Problem, and Service Management• Monitoring night batch and ensuring reports are generated well and transferred to client by adhering the SLA defined.• Monitor the recurrent incidents, perform problem management and escalate to the next level of [...]
Category Banking, Insurance, Finance & Accountancy / Sector Accounting, Finance and Management Control