Custom software engineer
BengaluruAccenture
...applications using REST APIs, web services, and CTI platforms. Hands-on experience with IVR and CCaaS platforms such as NICE CXone, Genesys, Avaya, or similar, and familiarity with conversational AI platforms like NICE Cognigy for voice bot orchestration. Proficient in testing and troubleshooting call routing, escalation to [...]
Job Type: Full-time
Category IT & Telecommunications