Marketing engagement senior analyst
Navi MumbaiAccenture
...Scrum, PMP) are an asset. _ Roles and Responsibilities: Operational • Lead end-to-end delivery of CX operations across CRM, Social Media, Web Ops, and CX Analytics for the DRBU/area. • Manage day-to-day performance of CX operations, ensuring KPIs, SLAs, and quality standards are met consistently. • Oversee resource and [...]
Job Type: Full-time
Category Management & Consulting
30+ days ago in Accenture