Customer contact comms senior analyst-voice
Navi MumbaiAccenture
...fast-paced, target-driven environment • Certifications in customer service or leadership (a plus) Roles and Responsibilities: • Lead, motivate, and coach a team of contact centre agents to achieve performance targets and service excellence • Monitor and manage day-to-day operations across all communication channels • [...]
Job Type: Full-time
Category Customer Services & Call Centre
30+ days ago in Accenture