Technical support trainee - fresher
Navi MumbaiRigved Infotech Private Limited
About the job:Key responsibilities: 1. Provide first-level support to users via email, phone, or ticketing system 2. Log, track, and resolve IT/service-related issues 3. Assist users with basic system, software, and login problems 4. Escalate unresolved issues to L2/L3 teams with proper documentation 5. Ensure timely responses as per SLA 6. [...]
Category Customer Services & Call Centre
5 days ago in Internshala