Intertec systems - itsm consultant - bmc/remedy
Navi MumbaiIntertec Systems
...processes and implement process redesigns for operational excellence.Service Performance Measurement & Reporting : - Develop and maintain a structured framework for measuring and reporting Daily, Weekly, Monthly, and Quarterly SLA and KPI metrics. - Ensure alignment of SLAs and KPIs with contractual obligations, customer [...]
Category Fashion & Arts
30+ days ago in Hirist