Manager - customer support (us shift)
NelloreSocialPilot
...working knowledge of support systems such as Help Scout, Zendesk, and similar platforms Experience with ticket management, escalation handling, and customer satisfaction metrics Ability to work independently and manage teams during the night shift About Social Pilot Social Pilot empowers over 12,XXX agencies and SMBs to manage [...]
Category Customer Services & Call Centre
20 days ago in Labor24