Information technology support engineer
NoidaSitevis LTD
...and enterprise applicationsManage user accounts, access, and permissions using Active Directory and Azure ADHandle incidents, service requests, and changes using ITSM tools (Service Now, Jira, etc.)Escalate complex issues to L3 teams and follow up until resolutionMaintain proper documentation, SOPs, and [...]
Category IT & Telecommunications / Sector IT, Information Technology and Telecommunications