L1 windows & active directory support engineer
NoidaSkaleHire Solutions
...Perform password resets and access-related requests- Log, update, and close tickets using ITSM tools- Escalate unresolved issues to L2/L3 teams- Follow ITIL processes for incident and request managementRequired Skills :- Basic knowledge of Windows Server 2012/2016/2022- Understanding of Active Directory concepts- Basic [...]
Category IT & Telecommunications