Sla manager
Noida5100 Kyndryl Solutions Private Limited
...Report Types Daily Reports: Call logged, closed, pending, reopened, and TSAT data. Antivirus dashboard. Pending ticket report. Partner dependency pending ticket report. Compliance consolidated report. Asset demand and issuance report. Weekly Reports: SLA compliance report. FCR and KMDB report. Backup and encryption compliance [...]
Category Management & Consulting