Service desk agent
NoidaTata Consultancy Services
...Competency)Primary Skills 1. Excellent Communication skills both written & Verbal 2. Basic PC and peripheral Hardware troubleshooting (including print & scanning devices) 3. Basic networking and Troubleshooting, LAN, WAN, Wireless, VPN knowledge 4. Troubleshooting E-mails ( Outlook /Teams) 5. Escalates unresolved Incidents [...]