Cloudsufi - senior/lead ai engineer
Noida/Delhi NCR/DelhiCloudSufi
...(Meta-Agent patterns)- Microservices and containerization- Scalable, multi-tenant system design- Disaster recovery and failover strategiesProduct Quality & KPIs :- Customer support metrics expertise (CSAT, SSR, escalation rate)- A/B testing and experimentation frameworks- User feedback loop implementationDeliverables :- [...]
Category Customer Services & Call Centre