Service desk lead
NoidaTata Consultancy Services
...a high-performance culture. Strong knowledge of ITIL framework and service desk operations. Experience in managing IT support teams (minimum 2+ years, with at least 2 years in a lead role). Excellent leadership, communication, and problem-solving skills. Familiarity with ticketing tools (e.g., ServiceNow, Remedy).Ability to [...]
Category Management & Consulting