Soc-akamai engineer
Noida5100 Kyndryl Solutions Private Limited
...analysts and ensure proper documentation in ITSM tools (e.g., Service Now) Escalate unresolved or critical issues to the SOC Manager or CDC Head as needed Maintain shift logs, incident metrics, and RCA documentation. Conduct training sessions and contribute to skill development plans Review and refine [...]
Category Management & Consulting / Sector Accounting, Finance and Management Control