It administrator - virtualization platform
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...IT asset and license inventory with full compliance.- Prepare MIS reports, audit evidence, and SOP documentation.Key Performance Indicators (KPIs) :- Infrastructure uptime : 99.5%- Incident MTTR (P1/P2) : 60 minutes- Patch compliance : 95% within window- Incident SLA adherence : 95%- First time resolution rate : 70%- User [...]
Category Office & Administration
30+ days ago in Hirist