Service desk agent (friday online drive)
NoidaTata Consultancy Services
...Excellent Communication skills both written & Verbal Basic PC and peripheral Hardware troubleshooting (including print & scanning devices) Basic networking and Troubleshooting, LAN, WAN, Wireless, VPN knowledge Troubleshooting E-mails ( Outlook /Teams) Escalates unresolved Incidents /requests to the proper tier 2 and 3 support [...]
Category Education, Training, & Library