Service desk analyst - fresher
NoidaHCLTech
...policies To ensure positive customer experience and CSAT through defined resolution rate and minimum average handling time (AHT), rejected resolutions or Reopen Cases To update worklogs and follow shift for escalation process and process compliance Handling all the queues efficiently and work towards case closure.Who can apply: [...]
Category Banking, Insurance, Finance & Accountancy
1 day ago in Internshala