Head - customer service
PondicherryRandstad
...basedteamsBuildSOPstoensurequick resolution andconsistentexperiencesacrossall touchpoints TeamLeadership Lead,mentor&scale aglobal teamto50+supportagents,teamleads, across EMEA& APAC. DefineKPIs,run regularperformancereviews, anddriveaccountability ProcessExcellence&Automation Identifygapsin the support [...]
30+ days ago in Randstad