Sarvagram solutions - senior product manager - customer platforms
PuneSarvagram
...Strategy & OwnershipOwn the roadmap for : a. Customer Appb. Chatbot & assisted digital journeysc. Self-service capabilities- Identify what must go digital vs what must remain high-touch.- Design digital flows that work for rural, semi-literate, trust-sensitive users.2. Customer & Field-Led DiscoveryAnalyze : a. Customer support [...]
Category Management & Consulting