Application support engineer - aws cloud technologies
PuneTechnomech Placements
...issues independently with strong decision-makingITIL & ITSM Operations :- Follow ITIL processes including Incident, Problem, Change, and Release Management- Ensure adherence to SLAs, OLAs, and operational KPIs- Participate in post-incident reviews and root cause analysis (RCA)- Work with service management [...]
Category IT & Telecommunications