Crm support associate
PuneRadical Technologies
...and response timetargets.○ Regularly audit CRM processes, identifying bottlenecks and areas for improvement inticket resolution and customer satisfaction.○ Maintain standard operating procedures (SOPs) for customer service and technicalsupport workflows, keeping documentation up to date. Customer Relationship Management:○ [...]
Category Customer Services & Call Centre / Sector IT, Information Technology and Telecommunications