Infra tech support practitioner
PuneAccenture
...Engage, Cisco UCCX/UCCE, and Avaya, as well as adjunct technologies such as recording systems, WFM, dialers, CRM, and SBC. The engineer leverages automation, scripting, and Agentic AI frameworks to ensure resilient, secure, and efficient UC and contact center operations with proactive observability and continuous improvement. [...]
Job Type: Full-time
Category IT & Telecommunications
4 days ago in Accenture