Application support lead
PuneARAYMOND INDIA PRIVATE LIMITED
...with external vendors (e.g., Capgemini), ensuring SLA adherence, service quality, and cost efficiency- Act as the escalation point for major incidents, recurring issues, and high-impact business disruptionsIncident, Problem & Change Management : - Oversee incident, problem, and change management processes in alignment with ITIL [...]
Category Manufacturing & Production
19 days ago in Hirist