Crm support associate
PuneRadical Technologies
...teams based on the complexity, type, and priority ofthe issue (e.g., Level 1, 2, or 3 support).○ Track ticket lifecycle, ensuring proper documentation and closure upon resolution.○ Set escalation processes for unresolved or critical tickets, coordinating with seniortechnical teams when necessary. Process [...]
Category Customer Services & Call Centre / Sector IT, Information Technology and Telecommunications