Software engineer/senior software engineer/consultant
PuneITARIUM Technologies India Pvt Ltd
...configure, and maintain the Configuration Management Database (CMDB) ensuring alignment with ITIL standards.- Customize and extend ITSM modules (Incident, Problem, Change, SRM).- Develop auto-assignment rules, categorizations, and integrations that enhance service delivery.4. Integrations & Helix GPT :- Build, test, and [...]
Category Management & Consulting