Sarvagram solutions - senior product manager - customer platforms
PuneSarvagram
...what must remain high-touch.- Design digital flows that work for rural, semi-literate, trust-sensitive users.2. Customer & Field-Led DiscoveryAnalyze : a. Customer support ticketsb. Call center transcriptsc. Field team escalations Spend time with : a. Branch staffb. Relationship Managersc. Customers (directly or via field)- [...]
Category Management & Consulting